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Having vast experience from different evaluation studies and socio-economic examinations, VTT initiated a major effort to develop a toolkit for the evaluation of information services in 2004. The goal was to utilise the existing knowledge and expertise by having a flexible toolkit that covers the entire lifespan of the service system from user needs to impacts.

Evaserve has been developed by VTT Technical Research Centre of Finland. Tekes (Finnish Agency for Technology and Innovation), Finnish Meteorological Institute, Ministry of Transport and Communications and Destia (Finnish Road Enterprise) have contributed to the funding of the development work.


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Karri Rantasila
Key Account Manager
Raine Hautala
Senior Scientist
Risto Öörni
Senior Scientist