Evaserve - a meta-tool for evaluation and development of
Evaserve is a meta-tool for evaluation and development of
information services which can be used by service developers
and evaluation experts. Evaserve has been designed for evaluation
of information services in the fields of transport and logistics,
but it is suitable also for other information services. The tool
has been used in the R&D projects focused on meteorological
information services in Finland and other countries.
A comprehensive evaluation of an information service and systems
behind it produces useful information, which can be used to
develop new and more advanced services and to facilitate the
launch of services needed by end-users and services beneficial
to whole society.
The modular structure of the evaluation tool allows individual
evaluations to be tailored according to customer needs and the
nature of the service to be evaluated The tool contains several
methods which can be used to evaluate the different aspects of
the service. To the customer this means more developed
evaluation methods and better evaluation studies. The contents
of the modules can be easily updated. New modules can also be
added and old ones removed when needed.
Evaserve has been developed by VTT Technical Research Centre of
Finland. The following organisations have contributed to the
funding of the project: Tekes (Finnish Funding Agency for
Technology and Innovation), FMI (Finnish Meteorological
Institute), Ministry of Transport and Communications, Destia
Ltd. and VTT.